Service
Maximum reliability throughout your system’s lifecycle.
Whether you need immediate technical support, spare parts, an inspection or scheduled maintenance, our service teams respond quickly and reliably. We support you throughout the entire lifecycle of your system – with local expertise, global availability and solutions designed to minimize downtime and total cost of ownership.
Helpline Europe
+41 62 916 91 70
service@ch.gudel.com
Helpline America
+1 855 483 3587
service@us.gudel.com
The modular Service products
Support
Güdel Support keeps downtime to a minimum. We are available by telephone around the clock to provide prompt assistance in the event of a malfunction. Remote maintenance helps us identify faults quickly, while our worldwide network ensures that spare parts are available at short notice.
Protect
Güdel Protect prevents malfunctions before they occur. We maintain your installation and replace wear parts at the right time. During regular inspections, our experts analyze your system and identify potential defects at an early stage – before they can lead to breakdowns and unplanned downtime.
Improve
Güdel Improve helps make your processes and machines more efficient. Our experts optimize your installation and provide retrofit solutions to meet new requirements and increase productivity. We also train your employees in the correct operation and professional maintenance of the various systems.
OUR SUPPORT IS AS UNIQUE AS YOUR COMPANY
We provide you with full advisory services and discuss the matter with you thoroughly in order to find the best solution. To this end, you select the appropriate Service modules from our well-conceived range in order to tailor the service features exactly to your particular requirements.
Güdel develops, manufactures and assembles worldwide in its own factories and has its own local Service teams, which enables us to provide rapid response times in order to maintain the maximum operational availability of your installation.
Service agreement
Working together to attain the optimum solution
When it comes to Service we again draw on our proven and well-conceived modular system. This makes our service provision thoroughly comprehensive, yet, at the same time, as individual as your requirements.
We take our time to provide you with full and comprehensive advice. Together, we analyse your needs, compile a series of appropriate modules and list them in a service agreement. As a result, you obtain a tailor-made solution and can rest assured that the installation is always maintained at optimum operational efficiency.