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Service levels/Help desk

Servicestufe 1: Help Desk

Service level 2: Maintenance contract

  • 24-hour help desk support
  • Shortest reaction time
  • Professional assistance
  • Remote maintenance/teleservice if your installations is equipped with a modem
  • Inspection of your equipment by our service technicians at intervals scheduled together with you
  • Lubricants will be automatically resupplied or replenished according to the maintenance schedule
  • ncluding use of the help desk

 

For online inquiries you can use a service form
for this purpose - we will contact you immediately.

(Please also go to: Contact service)

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